Still have questions?

We got you covered. Read on for interesting facts on Vending Machines!

What types of vending machines are currently available?

The vending solutions market over the globe is hugely diversifying. Our competitor countries have advanced in this industry at a much faster rate than we have; however, they have positively paved the way for us. Currently, in India, we have machines that predominantly operate and vend Snack/Beverages, Health/Personal care items, Stationary/Electronics Etc.

Yet, very soon, we plan on expanding our services and bringing exciting retail items into the existing vending industry. The preliminary list includes; fresh juices and hot meals, ready to eat soul foods, fresh fruits and healthy alternatives to mid-day meals. We must mention the potential of expanding this list is phenomenal, as vending funky, atypical items has become tremendously popular over the past couple of years.

What are the different types of products/selections that can be vended from the machine?

Your machine, your decision. We leave the choice of retail entirely up to you. We have a range of brands we have associated with, the customization of the products/selections is a decision made by harmoniously combining your views with those of our team of experts.

What do the products in the Vending machine cost?

We play fair. Our products are sold on MRP, sometimes even below MRP. That’s the reason we run out of water bottles the quickest!

Are the products used in Snacks and Beverages Vending machine safe to consume?

We take pride in our adherence to the highest quality of safety standards. Vendiman ensures that only FSSAI certified products from renowned brands are retailed. Scheduled, periodical audits are carried out at random by our highly efficient Operations team to ensure no expired products or products nearing expiry are ever retailed.

What are the payment options available in the vending machine?

We strive in making our machines with maximum adaptability. For ease of use, we can configure the machine to accept one or a combination of the following payment options;

  1. Cash (notes and coins)
  2. Smart cards (RFID)
  3. Digital wallets like Paytm, Phonepe, etc.
  4. Credit / Debit cards
  5. Meal cards like Sodexo, Zeta, Bank meal cards, etc.

We have our own company card - will it also work with the Vendiman system?

We can certainly try! Our internal tech team loves a good challenge and will work effortlessly to suggest a mutually convenient solution.

What if someone loses money, product gets stuck in the machine, money is deducted without vending the product, machine breaks down in the vending machine?

We hate stealing. We hate broken machines even more. All Vendiman machines have the customer service phone number prominently displayed. When a complaint is registered on this number, the issue is resolved on top priority within 24 hrs. We would love for the customer to inform us of any such situations (small or big), as mending the issue asap is of utmost significance to us.

How does a full service vending machine work?

The process is simple, all-inclusive and with no hidden costs. Once on board with Vendiman, we promise to provide a holistic vending experience.

This means; Vendiman installs the machine and ensures regular refilling based on the through-put to sales ratio. ALLbreakdowns and complaints are attended to without any cost to client. Replacement of parts, the labour cost for maintenance etc is also included in your package. Periodic servicing of the machine is done by Vendiman’s technical team and ensures your investment is safe, shiny and up to the mark. Always.

What will our role be post Installation of machine?

Your role will be to guide and support us. Our customer satisfaction team will connect with you for timely feedback and we hope we can get genuine insight. As we grow together, we aim to continuously maintain our record of a seamless, stress-free process.

Where should I install or place the Vending machine?

Great Question! Our team of experts will conduct Recce during the site visit and advise. Since vending is a concept of providing ADDITIONAL convenience to users, these machines should preferably be installed in populated areas close to where consumers hangout or chill.

Usually, Vendiman machines are installed at typical locations; pantry floors where tea/coffee machines are installed, the cafeteria/canteen, main lobby of the building, common utility areas, bus bays, breakout areas…

What requirements are necessary in my facility to install a machine?

Usually, the space required to install a machine is W-3Ft, D-3Ft, H-6.3Ft. Additionally, an electric point with a 15-amp connection of uninterrupted supply, and storage space for material is also a must. In case this is not possible, our operations team can guide towards an alternative solution.

How do I know which machine is best for my requirements?

In today’s world of evolving businesses, every location is unique and has its own specific requirements. Do write to us giving details of your plan and we shall guide and have the solution customized to your needs.

What are the advantages of having a vending machine?

  • Convenience
  • 24 X 7 availability
  • Increased employee/user productivity
  • Cost saving
  • Employee engagement & retention
  • WOW Factor through technological advancement
  • The ability to diversify in terms of provisions for your employees

How much power consumption does a vending machine consume?

The vending machines are similar to small refrigerators in case of dual zone (cooling zone) machines and consume energy similar to them. Only cold beverage machines consumption is slightly higher, comparable to that of a large refrigerator.

What is the space required for Snacks and Beverage vending machine?

This depends on the type of machine you choose to install. Dimensions typically range between 10-15 sq. ft.

How long does it take to install a vending machine and what is the process?

Once you raise your query/express interest in our product, this is the process that needs following;

  • Requirement submitted to the Sales Team
  • Proposal including commercials submitted to the client along with standard Terms and Conditions
  • Signing of Agreement
  • Site visit of Facility for installation
  • Deployment of machine

Post the formalities, it generally takes about 15-30 days for the inauguration and day-to-day usage of the machine.

How often is the vending machine refilled?

This will depend on the sales that are generated. We do not have a minimum or a maximum. Based on currently deployed machines, refills may vary from once a week to daily to multiple times a day. We generally do not like our machines to ever remain empty 🙂

How to use the vending machines?

Training on how to use the vending machines can be arranged for the entire team if required. Additional, step-by-step details can be found in the ‘How to use Machines’ PDF in the resources section on our website. Needless to say, customer support is always available in case of further doubts.

How do I recharge my RFID Card online?

At the moment, recharge can only happen in a single manner. Instructions to recharge the RFID card can be found on the recharge tab on our website – www.vendiman.com

Get Snacking; Say Hello to the Vendiman Team!

Connect with us and inquire about Smart Vending Solutions for your facility 😃